Our Hearing Professionals
John Reno, M.A., CCC-A
Director, Professional Hearing Aid Center
Mr. Reno is the managing Director of the Professional Hearing Aid Center. He graduated with his Bachelor of Science and Master of Arts degree from Northern Illinois University. Prior to joining Professional Hearing Aid Center he worked for Phonak, LLC as a manufacturer's representative and Territory Manager for 20 years supporting commercial, VA, Military and National Accounts. Prior to joining Phonak he was a staff audiologist at Georgia Ear Institute in Savannah Georgia and served in the U.S Army as the Assistant Chief of Audiology and Chief of Hearing Conservation at Madigan Army Medical Center, Fort Lewis, WA. He holds certification through the American Speech and Hearing Association (ASHA) and also holds a State of Michigan and Ohio Audiology License.
Sandra Prytula, Au.D.
Doctor of Audiology
Dr. Prytula received her Doctorate degree from Salus University. She received her Master of Arts in Audiology from Wayne State University after completing a Bachelor of Arts degree in Communication Arts at Michigan State University. Dr. Prytula was a member of the Audiology staff at Lakeshore for eight years, then went into private practice in hearing aid sales and services for eight years and rejoined Lakeshore staff in August of 2002. Her primary interest is in advanced hearing aid technology. She is a member of the American Academy and also holds a Michigan Audiology license.
Maureen Streeter, Au.D.
Doctor of Audiology
Dr. Streeter received her Bachelor of Arts degree in Elementary Education from the University of Michigan in 2004. After teaching for the Chicago Public Schools for several years she moved back to Michigan to further her education. In 2013 she earned her Doctorate degree in Audiology from Wayne State University. Maureen completed her Fourth year Audiology Externship at Lakeshore Ear, Nose and Throat, and the Professional Hearing Aid Center from 2012-2013. She is now a full-time audiologist with the practice. Dr. Streeter is a member of the American Speech-Language-Hearing Association (ASHA), and has a Michigan Audiology license.
Roopal A. Chitnis, Au.D., CCC-A
Doctor of Audiology
Dr. Chitnis received her doctorate degree from A. T. Still University. She obtained her Master’s degree in Audiology from Northern Illinois University. Her Bachelor’s degree is in Audiology and Speech Therapy from Bombay University, India.
She has over 25 years of experience in Audiology, primarily in private Otolaryngology practices. Dr. Chitnis has been with the Professional Hearing Aid Center and Lakeshore ENT for 15 years. Her areas of interest include hearing aid fittings and diagnostic testing. Dr. Chitnis has certification through the American Speech and Hearing Association (ASHA) and is a member of ASHA, American Academy of Audiology (AAA) and Michigan Academy of Audiology (MAA). She is a Licensed Audiologist in the State of Michigan.
Susan Potter, M.A., CCC-A
Susan Potter graduated with her Master of Arts degree in Audiology from Wayne State University. She received her Bachelor of Arts degree from Michigan State University in Audiology and Speech Pathology. Her interests are advanced hearing aid technology, aural rehabilitation, and pediatric hearing aid fittings. She is a member of the Michigan Academy of Audiology, the American Academy of Audiology, and the American Speech and Hearing Association. Sue is certified through the American Speech and Hearing Association, and holds a Michigan Audiology License. She has worked in our Sterling Heights and Rochester offices for 32 years. Prior to that, she worked at Harper Hospital in Detroit.
Laura Aubin, M.A., FAA
Laura Aubin has been a practicing Audiologist for over 24 years. She received her Bachelor’s degree in Communication Sciences from Michigan State University in 1991; her Master’s degree in Audiology from Wayne State University in 1993. She has worked in both Otolaryngology practices and hearing care facilities. She has extensive experience with all age groups, from pediatrics to geriatrics. Her areas of interest are hearing aids and tinnitus, pediatric Audiology, and balance disorders. She is a Fellow of the American Academy of Audiology and holds a Michigan State license in Audiology.
Molly Hunter, Au.D., CCC-A
Doctor of Audiology
Dr. Hunter received her doctorate degree from the University of Minnesota - Twin Cities. She obtained her Bachelor of Arts degree from the University of Wisconsin – Madison. She worked at the University Of Minnesota Medical Center specializing in vestibular testing and adult hearing aid fittings before moving to Michigan in 2013. Her areas of interest are advanced hearing aid technology, vestibular and balance disorders and adult diagnostics. Dr. Hunter holds certification through the American Speech and Hearing Association (ASHA) and also has her Michigan Audiology license.
Katy M. Greening, Au.D., CCC-A
Doctor of Audiology
Dr. Greening obtained her Bachelor’s Degree from Western Michigan University in 1998. She worked in management in the car rental industry for 8 years. She then decided to pursue her passion to help others, like herself, with hearing loss. Katy graduated from Gallaudet University in Washington D.C. in 2013 with her Doctorate in Audiology. She moved back to the metro Detroit area where she worked at a few different practices. In August of 2015, Katy started working at Professional Hearing Aid Center at both the Sterling Heights and Rochester offices. She has special interests in assistive listening devices, new hearing aid technology, and pediatric hearing aid fittings. Katy is currently a member of the American Academy of Audiology (AAA), the American Speech and Hearing Association (ASHA), and has her Michigan Audiology License.
Michelle Wilhelm, M.A., CCC-A
Michelle obtained her Bachelor’s Degree in Audiology and Speech Pathology with an additional degree in Psychology from Michigan State University. Michelle also earned her Master’s Degree in Audiology from Michigan State University. She has over 16 years’ experience working in hearing aid centers, the Oakland County School System and private Otolaryngology practices. She has been with the Professional Hearing Aid Center and Lakeshore ENT for 6 years. Her interests include hearing aid technology as well as diagnostic testing. Michelle has certification through the American Speech-Language Hearing Association (ASHA) and is a member of ASHA and American Academy of Audiology (AAA). She also has a State of Michigan Audiology License.
Nicolette Romatz, B.S.
4th Year Audiology Clinical Externship (2017-2018)
Nicolette received her Bachelors of Science Degree in May 2012. She is currently completing her Fourth year Audiology Externship at Lakeshore Ear, Nose and Throat, and the Professional Hearing Aid Center in conjunction with the Doctorate of Audiology, program at Central Michigan University. Nicolette’s affiliations include American Academy of Audiology-Student Chapter, Michigan Audiology Coalition-Student Member and Student Academy of Audiology-Local CMU chapter member.
Daniel Agrusa, Au.D.
Doctor of Audiology
Dr. Agrusa received his Doctorate degree from Central Michigan University’s Residential Audiology Program. Dr. Agrusa served as a Committee Chair for the Student Academy of Audiology from 2009 to 2010 and is currently a fellow of the American Academy of Audiology. He has certification through the American Speech-Language-Hearing Association and also a Michigan Audiology License. Dr. Agrusa completed his Fourth Year Audiology Externship at Lakeshore Ear Nose and Throat, and the Professional Hearing Aid Center. He is currently a full-time member on the Lakeshore Audiology Team and enjoys helping patients through audiological and vestibular assessment and treatment.
C.K. Moore, M.A., CCC-A
C.K. Moore, M.A., CCC-A, received her Master’s degree in audiology from Kent State University in 1997 and obtained her undergraduate degree in speech and hearing sciences from The Ohio State University in 1995. Ms. Moore is a newly licensed audiologist in Michigan and has held an active license in Ohio for twenty years. She is also certified by The American Speech-Language-Hearing Association (ASHA). Her primary interests include pediatric and adult hearing evaluations, providing hearing technologies to achieve positive patient outcomes and aural rehabilitation. Her goals are to educate her patients and their loved ones about the importance of hearing health care and their options.
Celeste Lozier, Au.D
Dr. Lozier graduated from Central Michigan University with a doctorate in audiology. She is a licensed audiologist in the State of Michigan, has received Certification of Clinical Competence from the American Speech Language and Hearing Association, and is a fellow of the American Academy of Audiology. She specializes in assessment of hearing loss and providing hearing aid options for pediatric and adult patients. Dr. Lozier provides a welcoming and informative atmosphere to help patients develop trust and confidence during their journey to better hearing. She believes improved hearing and communication can have a significant positive impact on many aspects of a person’s life, and tailors each appointment to the individual’s needs.
Debbie is the receptionist at the Professional Hearing Aid Center located on 12 Mile Rd. in St. Clair Shores. She has been an integral part in building the practice and has been with the company for 31 years. Debbie is responsible for scheduling appointments, verifying insurance benefits, and managing patient records and hearing aid orders. She is also responsible for the insurance billing of both offices.
Kim TenEyck is the receptionist at the Professional Hearing Aid Center on Walton Blvd. in Rochester Hills. Kim has been with our company for four years. She has experience working in a medical office environment. Kim manages all of the front desk duties such as verifying insurance benefits, patient communications and hearing aid orders. Kim is trained in hearing aid cleaning and is currently enrolled in the Certificate Program for Otolaryngology Personnel.
Joseph Andriaschko, RMA, COHC
Patient Care Coordinator/Otolaryngology Technician*
Joseph is an accomplished Registered Medical Assistant and has worked with Lakeshore Ear, Nose and Throat for the last 2 ½ years, with 7 years in Medical Assisting. Joseph recently transitioned to the position of Patient Care Coordinator and Otolaryngology Technician at the Professional Hearing Aid Center located at 23 mile and Romeo Plank Rd. in Macomb Twp. Joseph also holds a Certification as an Occupational Hearing Conservationist. Joe is currently enrolled in the Certificate Program for Otolaryngology Personnel (CPOP)* through the American Academy of Otolaryngology- Head and Neck Surgery.